Ducklings to Dolphins Terms & Conditions
Swimmers already having lessons with D2D will have priority on places provided they re-enrol on time.
Re enrolment normally occurs 2/3 weeks prior to the end of term.
All other places are booked on a first come first serve bases.
The group that your child will be placed is down to the teachers discretion.
Full payment can secure your child's place. We accept Cheque & Cash.
Term lengths may vary and prices based on the number of lessons per term.
In the unusual event of a teacher’s absents D2D will make sure a replacement teacher is provided. However if this is not possible classes may be joined together where considered appropriate.
D2D hires the pool from The Forest School and is not directly responsible for the pool maintenance.
In the unusual event of a pool closure D2D will offer extra dates at the end of term. No refund will be given. If this is not an option D2D will offer credit notes in lieu for future lessons.
It is not the responsibility for D2D to look after swimmers prior to their arrival on the poolside or once they have left.
Parents are responsible for children in the changing areas.
If a parent wishes to speak to the teacher they must wait till the lessons is over to arrange a suitable time.
Please be changed and ready to start on time for the lesson.
If your child is swimming please do not leave the premises during the lesson and ensure you are there to collect them at the end.
Please inform the teacher if someone else is collecting your child.
D2D will provide the equipment needed but please ensure your child wears a swimming hat. Swimming goggles are allowed.
We reserve the right in exceptional circumstances to exclude you.